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Shipping & Returns

Delivery Times


Please allow up to 4 - 6 weeks for delivery, however the actual delivery time for a majority of orders will be far less.


We will endeavor to deliver goods well within the times stated but goods are subject to availability and delay in delivery of goods is sometimes outside our control.


Any dates we specify for the delivery of the goods are approximate only and we shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of the goods.


If we or our suppliers are temporarily out of stock, we will notify you of this position by email as quickly as possible. Although we hope you will not feel it necessary, you always have the right to cancel if you cannot wait for delivery.


Availability of Goods


All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods.


Delivery Charges


All prices on our website are exclusive of delivery charges which will be added to the price of the products when added to the shopping cart.


Delivery is made by Royal Mail or Parcel Force unless a prior arrangement is made with ourselves.


We like to email you when your parcel has been despatched. Please check that the email address you have supplied is correct.


Returns


If you have ordered one of our in products and are not totally satisfied with your purchase for any reason, you have the right to cancel your order within 7 working days after date of delivery for full credit or refund Refunds will always be made in pounds sterling, we accept no responsibility for fluctuations in the value of the pound and the way in which this may affect international refunds. For orders paid for by credit or debit card - refunds can only be credited to the card with which you paid. We will not refund to an alternative card. If you no longer have the credit card with which you paid then we will offer you store credit.


It is your responsibility to return any such items in a pristine saleable condition, please treat all items you receive with respect, goods which smell of cigarette smoke or are covered in animal hair are not considered resalable. You will be wholly responsible for the return of the goods and any associated costs of return. Goods received back incomplete, damaged or in any condition other than saleable, will be returned to you and the cost of return carriage charged to your account.


All replacement goods will carry an additional shipping charge. Unless the reason for replacement has been agreed by ourselves as being due to a fault either with ourselves or the manufacturing of the item, the customer will bear the cost of shipping for the replacement item. For heavy items we reserve the right to charge for the actual postage costs plus packaging and credit card charge costs. This may be more than the (often subsidised) shipping costs paid on the original order.


PLEASE NOTE :

When trying on Corsets or lingerie you must always have a t-shirt or top (for corsets) or underwear (for swimwear or knickers) underneath the garment you are trying on. We will not accept as returns items which have been worn. For reasons of hygiene we cannot accept returns on pierced ear-rings or body jewellery if they have been tried on.

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